Privacy Policy

1. Who we are

Autopilot Content Flow (“we”, “us”, “our”) provides an AI-powered content generation and scheduling platform for small businesses. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services.

2. What data we collect

We collect the following types of information:

• Account information: name, email address, business name, and password (stored securely via our authentication provider).
• Business profile data: industry, brand tone, competitors, location/postcode, and social media account connections.
• Content data: generated posts, video scripts, images, and scheduling preferences you create or approve within the platform.
• Usage data: log data, device information, and interaction data to help us improve the service.
• Billing information: handled securely by our payment processor; we do not store full payment card details.

3. How we use your data

We use your personal data to:

• Provide, operate, and maintain the Autopilot Content Flow platform.
• Generate personalised content based on your brand profile and preferences.
• Schedule and publish content to your connected social media accounts.
• Process payments and manage your subscription.
• Communicate with you about updates, security alerts, and support.
• Improve our AI models and service performance (using anonymised or aggregated data where possible).

4. Data sharing and third parties

We do not sell your personal data. We share data only with trusted third-party service providers necessary to operate our platform, including:

• Cloud hosting and database providers (for secure data storage).
• Payment processors (for subscription billing).
• Social media platforms (to publish content you have approved).
• AI model providers (to generate content based on your inputs).

All third parties are bound by contractual obligations to protect your data and use it only for the purposes we specify.

5. Data retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us. Some data may be retained for legal or security purposes as required by law.

6. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a portable copy of your data.

To exercise any of these rights, please contact us using the details below.

7. Security

We implement industry-standard technical and organisational measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security.

8. Cookies and tracking

We use cookies and similar technologies to operate the platform, remember your preferences, and analyse usage. You can manage cookie preferences through your browser settings.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Last updated” date.

10. Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: privacy@autopilotcontentflow.co.uk